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Integrations

Connect your support stack to Solidroad

Sync the customer support tools your team already relies on to centralize quality, training, and insights in one platform.

  1. CRM and Support Integrations

    See the full picture of customer interactions across phone, live chat, video, and email support, at a glance.

  2. AI Support Agent Integrations.

    Connect AI agents like Decagon, Sierra, and Fin to automatically evaluate their performance, surface improvement areas, and deliver targeted training based on real customer interactions.

  3. Knowledge Management Integrations

    Import policies, macros, and documentation from platforms like Guru and Notion to generate accurate simulations, scorecards, and guidance that reflect how your team actually supports customers.